Privacy Policy

This Privacy Policy outlines how Strategy Agency Ptd Ltd (The Strategy Agency) with ABN 64 605 255 543 (referred to as “we,” “us,” or “our”) manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

OUR COMMITMENT

We are committed to protecting the privacy of your personal information. This policy describes how we collect, use, and disclose your personal information, as well as how you can access and correct the information we hold about you.

TYPES OF DATA

We may collect the following types of personal information:
– Full name
– Email address
– Phone number
– Postal address

We do not collect any “sensitive information” as defined by the Privacy Act.

HOW WE COLLECT DATA

We collect personal information directly from you when you:
– Fill out a form on our website
– Contact us via email or telephone

We also collect certain information automatically through our website using cookies and other tracking technologies.

PURPOSE OF COLLECTION AND USE

We collect, hold, and use your personal information for the following purposes:
– To provide and improve our services to you.
– To respond to your enquiries and provide customer support.
– To send you direct marketing communications (if you have opted-in).
– For our own administrative, business, and quality control purposes.

DISCLOSURE TO THIRD PARTIES

We may disclose your personal information to third-party service providers who assist us in operating our business and website. These third parties may include:
Analytics Services

We use Google Analytics 4 to understand how users interact with our website. This helps us to analyse traffic and improve user experience.
Advertising Platforms

We may disclose information to advertising platforms such as Google Ads to help us personalise content and deliver relevant advertisements.
Each of these third parties has their own privacy policy that you should review. You can find their policies at:
Google Privacy Policy:

https://policies.google.com/privacy

DIRECT MARKETING

We may use your personal information to send you direct marketing communications, such as email newsletters or SMS messages, about our services. If you receive such communications from us, you will have a clear and easy option to opt-out.

DATA SECURITY

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, as well as from unauthorised access, modification, or disclosure.

We use a combination of physical, administrative, and technological security measures to protect your data.

We do not have a standard data retention period but will take reasonable steps to destroy or de-identify personal information that is no longer needed for any purpose for which it was collected.

ACCESS & CORRECTION

You have a right to request access to the personal information we hold about you and to request that it be corrected.

To request access to or correction of your personal information, please contact our Privacy Officer using the details below. We may charge a reasonable administrative fee for providing a copy of your information.

WEBSITE ANALYTICS & COOKIES

We use technologies such as Google Tag Manager, Google Analytics 4, and Google Ads on our website.

These technologies may collect information such as your IP address, browser type, device type, and your browsing behaviour on our site.

This information is used for the purposes of analysing website traffic, improving user experience, and personalising content and advertising.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. We are not responsible for the privacy practices of these other sites. When you click on a link to another site, we encourage you to read their privacy policy.

CONTACT DETAILS

If you have any questions about this Privacy Policy or wish to make an enquiry regarding your personal information, please contact our Privacy Officer:

Sascha Buttgereit
Email: manager@strategyagency.net
Phone: +61 450 785 502
Address: PO Box 5056, South Lake, Western Australia, 6164